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  1. Help Center
  2. Application, Account, & Security

Application, Account, & Security

<p>Stuck with our Bobobox application? </p> Don’t worry, find your answer here.

Application

  • How to register Bobobox account via Bobobox website
  • How to verify ID via Android mobile app
  • How to verify ID via Bobobox website
  • How to receive QR via Android mobile app
  • How to receive QR via iOS mobile app
  • How to rate or review your stay via Android mobile app
See all 20 articles

Account

  • I can't log in in to my account (IOS)
  • I didn't receive the OTP code on the registered number
  • My account is blocked, how do I fix it?
  • How to change password via Android mobile app
  • How to change your name via Android mobile app
  • How to change your profile photo via iOS mobile app
See all 19 articles

Security

  • I'm concern about my data safety
  • What personal information is collected on Bobobox application or website?
  • Is there insurance when I stay? What is covered by insurance?
  • How to claim PasarPolis insurance?
  • I want to read Bobobox's privacy policy on customer data
  • How do I secure my account when my phone is lost?
See all 8 articles

Experience more for less

WhatsApp

+6282119007791

Email

help@bobobox.co.id

Company

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Products

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  • Bobocabin
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Support

  • FAQ
  • Privacy Policy

Business

  • Partnership Info
Consumer Complaint Service

DIRECTORATE GENERAL OF CONSUMER PROTECTION AND TRADE ORDER

Ministry of Trade of the Republic of Indonesia

WhatsApp number 0853-1111-1010

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