Booking & Payment

You can book a variety of exciting packages, such as:

• Romantic Dinner (available at Bobocabin Cikole and Bobocabin Ubud)

• Honeymoon / Anniversary / Birthday Package

• Offroad Baturraden

• Bunaken Dive Package

For reservations and more information, please contact Bobobox Customer Care via http://wa.me/6282119007791 . You can also book various other activities at play.bobobox.com 

For a stay over 1 night, you can book Bobobox's long stay package. Contact our customer service at +62 821-1900-7791

Once booked, our system will automatically assign you a specific cabin or pod, which cannot be requested to be changed.

You can, however, choose your pod / cabin type.

Yes, it is possible. You can follow these steps:

• The guest who is checking in (or the representative of the guest who booked) must first install the Bobobox application and create a Bobobox account

• They should also be able to show proof of booking or just mention the name of the name of the guest in the booking to our host (receptionist)

• Our host will help transfer the booking to the account of the guest who has checked in

Once booked, our system will automatically assign you a specific cabin with a speciifc view. Therefore, even if you've booked prior to your stay date, the view will depend on the cabin you're assigned to.

However, you can still get the best price if you book months or weeks before the stay date.

Currently, Bobopod and Bobocabin do not provide meeting rooms yet. However, several Bobocabin branches have an outdoor area which is a large outdoor communal area that can be used for group guest activities such as gathering, dinner, or lunch together.

Yes, it is possible to can upgrade rooms. However, it can only be done during check-in and depends on room availability. If it is not available, then you cannot upgrade the room.

Yes, it’s possible, but only during check-in and subject to room availability. If the desired room is not available, the downgrade cannot be processed. Please note that any price difference from the downgrade is non-refundable.

Currently, bookings at Bobopod and Bobocabin cannot be changed or modified

The name of Bobopod and Bobocabin guest must match identity card such as KTP/Passport/SIM

Yes, you can! To request a group booking, contact sales-team@bobobox.com

If you’d like to book more than 5 Pods or Cabins, you can make a reservation directly through the following contacts:

Asif — wa.me/6282122346193

Bobopod Paskal, Bobopod Cipaganti, Bobopod Alun-Alun Bandung, Bobopod Dago, Bobocabin Sukawana, Bobocabin Cikole, Bobocabin Madasari

Tari — wa.me/628119568304

Bobopod Airport CBC, Bobopod Juanda, Bobopod Kebayoran, Bobopod Kota Tua, Bobocabin The Tavia, Bobocabin Gunung Mas

Chintya — wa.me/6289647119000

Bobopod Tanah Abang, Bobopod Mega Mall Bekasi, Bobopod Thamrin, Bobopod Pancoran, Bobocabin Kaldera Toba, Bobocabin Patra Parapat

Ragil — wa.me/6285722885566

Bobopod Kota Lama Semarang, Bobocabin Ranca Upas, Bobocabin Pangalengan, Bobocabin Baturraden, Bobocabin Dieng Pass

Teguh — wa.me/6281918067733

Bobopod Malioboro, Bobopod Solo, Bobocabin Sumba, Bobocabin Ubud, Bobocabin Pacet, Bobocabin Bunaken Hills Manado

Gita — wa.me/628115938563

Bobopod Malang, Bobocabin Gunung Rinjani, Bobocabin Kintamani, Bobocabin Coban Rondo, Bobocabin Kawah Ijen

Currently, 1 account can book a maximum of 3 rooms of the same type

The minimum age to book a reservation at Bobopod and Bobocabin is 18 years old -- who already has their own identity card (KTP)

To book Bobopod and Bobocabin through the application, make sure you have installed the Bobobox application on your smartphone. Then, follow these steps:

How to book reservation via Android mobile apps

• First, create a Bobobox account using your email or phone number

• If you already have an account, please choose Bobobox or Bobocabin to book a room

Currently, Bobobox and Bobocabin cannot accept payments using the installment system.

Currently, Bobopod and Bobocabin cannot accept payments at hotels (Pay at Hotels) if you book from application. Please make a booking in the application and pay for them via CC/Debit Card, ATM/Bank Transfer, Virtual Account, and e-Wallet.

Yes, we have an e-Wallet payment method option. So you can make payments using OVO, DANA, LinkAja

You can find out the payment status on the "Stay" page. Make sure you have logged in using the email or phone number used to place the booking.

Yes, you can learn how to change payment status using this link.

If you want to pay with certain payment option you can follow this guide:

• Jenius Pay

• LinkAja

• Dana

• OVO

• Permata Bank

• BNI Bank

• BCA Bank

• Mandiri Bank

• Credit Card

There are many payment methods provided by Bobobox (for both Bobopod and Bobocabin). Please choose your preferred payment option, such as: Credit Card, Debit Card, ATM/Bank Transfer, Virtual Account, and e-Wallet. To know more payment methods, check the Bobobox app.